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Visualizing NYC Subway Ridership during COVID-19

Equity and Access — checking the pulse of the city during a pandemic.

The New York City subway, during ‘normal’ times, transports more than 30 million riders a week. This transportation lifeline enables the city to thrive — shuttling an immense amount of people from their homes to wherever they need, and want, to get to. But what happens when the city begins to grapple with a global pandemic? 

During the first half of 2020, MTA ridership plummeted across the city (dropping by up to 90%) as more and more people quarantined in their homes. Despite this strong trend, not everyone was able to stay at home and different communities experienced this same period in vastly different ways.

As we start begin to look back and process the trauma that occurred to the city, the subway system provides a critical window for us to better understand the varied effects of this period. By looking at different communities’ changes in ridership during the first half of 2020, we are able to explore questions of privilege during an urban pandemic — Who gets to stay home? Who has to continue working? Who is put most at risk?

You can also read more about the process of designing and developing this project in our Medium article.

Winner of Communication Arts Magazine’s 27th Interactive Annual Competition (2021).
Winner of Information is Beautiful Gold Award - 2022 Special Category: COVID-19 Visualizations (2022).

Scroll-based Transitions

Scroll-based Transitions

Example of how the viewers transition through visualization types as they scroll through the narrative.

Ridership Timeline

Ridership Timeline

Center-aligned timeline shows overall MTA ridership numbers week over week in the first half of 2020. Orange boxes illustrate how we calculated baseline ridership values for each station.

Neighborhood Profile

Neighborhood Profile

Example of a neighborhood-level view showing average ridership as well as key census metrics.

Dynamic Views

Dynamic Views

In this ‘beeswarm’ chart, each circle is an MTA station that is positioned and colored according to how active that station was at the peak of the Coronavirus pandemic.

Options for Deeper Interaction

Options for Deeper Interaction

This image shows a customization panel allowing viewers to interrogate the data in ways that are relevant for them.

Customized View

Customized View

This view shows an example of a customized view. Here we see that the F line highlighted.